Privacy Policy
Last updated: February 16, 2026
1. Introduction
AvviBill Inc. ("AvviBill", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password, agency name, and role when you register for an account.
- Agency Data: Client details, contractor information, service definitions, contracts, timesheets, invoices, and payouts that you create within the platform.
- Financial Information: Billing rates, payout amounts, currency preferences, and banking details for contractor records.
- Profile Information: Profile photo, phone number, address, tax ID, and agency branding details.
- Communications: Support tickets, messages, and any correspondence with our team.
3. How We Use Your Information
- To provide, maintain, and improve our services
- To process your transactions and manage your account
- To send you technical notices, updates, and support messages
- To respond to your comments, questions, and support requests
- To enforce our terms, conditions, and policies
- To monitor and analyze usage trends to improve user experience
4. Data Storage & Security
Your data is stored securely on Google Cloud infrastructure via Firebase. We implement industry-standard security measures including SSL/TLS encryption in transit, Firestore security rules for access control, and role-based authentication to protect your data. Only authorized personnel have access to the underlying infrastructure.
5. Third-Party Services
We use the following third-party services:
- Google Firebase: Authentication, database (Firestore), and hosting
- Google Cloud Platform: Infrastructure and storage
- Google Sign-In: Optional authentication via Google OAuth
These third parties have their own privacy policies governing the use of your information.
6. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances: to comply with legal obligations, to protect our rights and safety, or with your explicit consent.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct or update your personal information via your Profile or Settings
- Request deletion of your account and associated data
- Withdraw consent for optional data processing
8. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. If you request account deletion, we will remove your data within 30 days, except where we are required to retain it for legal or compliance purposes.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@avvibill.com.